Citizens Advice Bassetlaw thank its wonderful volunteers

by | 23 July 2020 | Citizens Advice, Retford, Worksop

Citizens Advice Bassetlaw has continued giving advice to those in need throughout the coronavirus pandemic, thanks to the tireless dedication of its staff and volunteers. The team quickly rallied to ensure as many people as possible could be helped over the phone or webchat.As part of Volunteers’ Week, which ran from 1st to 5th June, local Citizens Advice Bassetlaw thanked volunteers for their contribution not only during this exceptional time, but throughout the year.

Training Manager Judy Maher said: “Forty volunteers at Citizens Advice Bassetlaw have been flexible in maintaining high numbers of daily calls with their clients. Some volunteers have been pushed out of their comfort zone and where they used to prefer to provide face-to-face advice and support, they quickly adapted and learnt new skills to give the same level of service via telephone, emails and webchat. The speed at which they have learnt these new skills has been incredible!”
For more information about the types of roles available visit the national Citizens Advice website. If you’re interested in finding out more about volunteering with Citizens Advice Bassetlaw, please contact Judy on 01909 498870 or email

Due to the ongoing COVID-19 situation, Citizens Advice Bassetlaw is unable to offer face-to-face advice until further notice. Instead their advisers will be offering support by telephone, Monday to Friday from 10.00am to 2.00pm for debt problems call 01909 498890 or for general problems call 0300 4568369. For cancer-related money problems call 01909 498889.