Celebrating 80 years of Citizens Advice

by | 3 October 2019 | Citizens Advice, Retford, Worksop

Whilst Citizens Advice Bassetlaw is still relatively young, as it was started over 40 years ago, nationally, Citizens Advice is celebrating 80 years of service across England this year. The charity was formed at the onset of World War II. It originally helped people deal with the impacts of war, such as rationing, evacuation and losing their home in the Blitz. In its 80 years of service, the organisation has helped the British public find a way forward with a wide range of problems.

Across England and Wales, Citizens Advice helped 100,000 more people this year compared to the last, with a total of 2.7 million people helped by the charity and its network.

The charity’s national impact report shows the number of people seeking advice face-to-face, via email, phone or webchat in the 2018-19 financial year:

  • Consumer and utilities — 930,000 people, up 11% from last year
  • Benefits — 740,000 people, up 4% from last year
  • Debt — 380,000 people, up 2% from last year
  • Housing — 260,000 people, up 3% from last year

In 2018-19, for every £1.00 invested in Citizens Advice, the charity generated at least (at a national level):

£2.07 in savings to government and public services — a total of £485 million in savings. This is by helping stop problems occurring or escalating which reduces pressure on public services like health, housing or out-of-work benefits
£10.92 in wider economic and social benefits — a total of £2.6 billion in savings. This is by solving problems that improve lives through better wellbeing, productivity and participation for the people we help.

Chief officer, Karen Whitlam, said: “We are incredibly proud to mark 80 years of providing free, independent and confidential advice for people across England and Wales.
“Locally, we are committed to helping as many people as we can so they can find the knowledge and confidence they need to move forward, whoever they are and whatever their problem.
“We’re here for anyone who needs free, impartial and independent advice.”

Citizens Advice Bassetlaw is holding its Annual General Meeting on Tuesday 8th October at The Assembly Rooms, Worksop Town Hall at 2.00pm.
The AGM will give the opportunity to showcase Bassetlaw Citizens Advice’s historical and current work. Light refreshments will also be available.
Attending the Citizens Advice Bassetlaw AGM is a good way to find out about the many volunteering activities available, including becoming a volunteer trustee.
If you want to attend the AGM either drop into Citizens Advice Bassetlaw’s Worksop office on a Monday or Wednesday (9.30am to 3.00pm) or a Friday (9.30am to 1.00pm) and give the reception staff your name and contact details.
The Retford office, at 14b The Square, is open Tuesday and Thursday 10.00am to 2.00pm, if you wish to drop in and give your details. Alternatively leave your contact details on the answerphone at 07738 828667 so that you can be sent the relevant papers.