Bassetlaw Citizens Advice appeals for more volunteers

by | 16 April 2023 | Citizens Advice, Retford

Bassetlaw Citizens Advice says it needs volunteers now more than ever to help make a difference to local people during the cost-of-living crisis.

The local charity, based on Bridge Street in Worksop and at Retford Town Hall, is launching an appeal for new recruits after last year supporting an unprecedented number of clients in the community with issues such as soaring energy prices, rising household bills, debt, employment and housing issues.

They welcome volunteers from all walks of life and value diversity, promote equality and challenge discrimination. No experience is necessary as full training will be provided.

Volunteers are often looking to gain valuable experience or to use their existing skills in new ways. Many want to have an impact in their community and find a sense of purpose in helping others. For students, volunteering can help build confidence and support career development with different learning opportunities.

Catherine, a volunteer adviser at Bassetlaw Citizens Advice for the past eight years, said: “Without volunteers, Citizens Advice Bassetlaw would not be able to operate. I started to volunteer because when I retired I wanted to keep the brain active and to feel I was doing something useful. Knowing I have helped a client to resolve an issue is a great feeling. I would recommend anyone and everyone to consider volunteering with Citizens Advice. The rewards are tremendous.”

Karen Whitlam, Chief Officer at Bassetlaw Citizens Advice, said: “Our volunteers are amazing! As a charity, we are so grateful for the time that our volunteers give freely to work through our training programme so that they can accurately advise and support local people. We offer a variety of different roles, such as reception and administration, adviser, trustee, member of our Citizens Panel. If you’d like to join us, we’d love to hear from you.”

For further details please contact 01909 498888 or visit