Citizens Advice Central Nottinghamshire talk through the difference between using a fixed rate for your water or having your water on a meter and other ways you may be able to save money on your water bill.
When is it a good idea to consider changing to a water meter?
Changing to a water meter may benefit you if you don’t use much water. It may also be worth changing to a meter if your property has a high rateable value. A good rule of thumb is that you could pay less if there are fewer people in your property than there are bedrooms.
If you change to a water meter, the company will read your meter regularly. You won’t know exactly what you’re going to be charged in every bill because the amount of water you use could change.
Many water companies have water usage calculators on their website, to help you work out how much you are likely to pay if you have a meter.
If you find you are not better off after changing to a meter, you can usually change back within 12 twelve months.
If you don’t own your home and are a tenant in a property, you can still ask for a water meter but you may need the landlord’s permission.
Help paying your water bills
Many water companies offer social tariffs for customers on a low income, claiming benefits or those who use a lot of water due to medical reasons. To find out more, you can contact them and ask or get in touch with Citizens Advice.
Citizens Advice Central Nottinghamshire will be happy to help enquire about your water bills.
All their sessions are drop in and there is no appointment needed. Find out details of all of their locations on their website, www.ca-centralnotts.org.uk, or call them on 0300 5610330.